Terms and Conditions

Please read carefully the different terms of use of Dinosaur Universe before browsing the pages. By logging on to Dinosaur Universe, you accept these terms and conditions without reservation.

Terms of use:

Dinosaur Universe (https://dinosaur-universe.com) is offered in different web languages such as HTML, HTML5, Javascript, or CSS.

The goal is a better comfort of use and a more pleasant graphics, we recommend you to use modern browsers.

The team of Dinosaur Universe implements all its means to ensure a reliable information as well as an update of its websites just as reliable.

However, omissions or errors may occur and the Internet user should therefore ensure that the information is accurate and report any changes to the site if he/she deems it useful.

Dinosaur Universe is in no way responsible for the use made of the information in question. It is the same for any direct or indirect damage which can result from it.


The site https://dinosaur-universe.com may ask you to accept cookies. This is for statistical and display purposes. A cookie is a piece of information deposited on your hard disk by the server of the site you are visiting. It contains several data that are stored on your computer. They are contained in a simple text file. And a server will access this file to read it and save its information.

And many parts of Dinosaur Universe are not functional without accepting cookies.

Hypertext links:

The https://dinosaur-universe.com website may offer links to other resources available on the Internet or to other websites. Dinosaur Universe cannot control the sites connected to these sites.

Dinosaur Universe does not warrant or guarantee the availability of these sites and external sources. Dinosaur Universe cannot be held responsible for any damage resulting from the content of these sites or external sources, whatever their nature.

The same is true for any information, products or services offered or any use that may result from them. It is up to the Internet user to comply with their conditions of use and to take into consideration the risks related to this use which are therefore fully incumbent upon him/her.

Also, no one may set up a hyperlink to Dinosaur Universe without the express, explicit and prior authorization of Dinosaur Universe. This applies to users, subscribers and visitors of the websites in question.

In the event that a person wishes to set up a hyperlink to Dinosaur Universe, he or she must send an email to Dinosaur Universe via the address accessible on the site.

This email must contain a request to set up a hyperlink. Dinosaur Universe may accept or decline this hyperlink request without justification.

Services provided:

Dinosaur Universe strives to provide the most accurate information possible on the https://dinosaur-universe.com website. All the activities of Dinosaur Universe and information concerning Dinosaur Universe are presented on our website https://dinosaur-universe.com.

The information on https://dinosaur-universe.com is not exhaustive and the photos on Dinosaur Universe are non-contractual.

Indeed, they are given under reserve of modifications which could have been made since their setting on line. Also, all the information indicated on https://dinosaur-universe.com is given as an indication and thus likely to change or evolve.

Contractual limitation on the data:

The information contained on Dinosaur Universe is as accurate as possible and is updated regularly. However, Dinosaur Universe may contain inaccuracies or errors. If you notice any inaccuracies or errors, please report them by sending an email to contact@dinosaur-universe.com.

In your email, describe the situation as accurately as possible (i.e., the URL of the page in question, from which machine you are visiting Dinosaur Universe and with which web browser).

Any content downloaded from Dinosaur Universe will be done so at the user’s own risk and he/she will be solely responsible for it. The person responsible for any damage to the user’s computer or loss of data resulting from the download in question shall not be Dinosaur Universe but the user.

Also, the user of Dinosaur Universe commits to access the site using correct hardware, i.e. without viruses or malware and with a functional browser. And the hypertext links set up on Dinosaur Universe in the direction of other resources present on the Internet network cannot engage the responsibility of Dinosaur Universe.

Intellectual property:

All the contents of the present site https://dinosaur-universe.com are the exclusive property of the company Dinosaur Universe. This includes graphics, images, texts, videos, animations, sounds, logos, gifs and icons as well as their formatting, with the exception of trademarks, logos or content belonging to other partner companies or authors, in a non-limitative manner.

It is forbidden to reproduce, distribute, modify, adapt, retransmit or publish, even partially, these different elements without the express written consent of Dinosaur Universe.

These representations and/or reproductions, whatever the process, constitute a counterfeit which will be sanctioned. Not respecting this prohibition constitutes an infringement that may engage the civil and penal responsibility of the person who has made the infringement. In addition, Dinosaur Universe may take legal action against this person.


These terms and conditions are governed by Delaware law. Indeed, any dispute or litigation which could arise from the interpretation or the execution of these conditions will be of the exclusive competence of the courts on which depends the head office of the company. English will therefore be the reference language for the settlement of any disputes.

Personal data:

You are not required to provide any personal data when you visit Dinosaur Universe.

General terms of sale:

The present general conditions of sale of this page apply to all the sales concluded on Dinosaur Universe. by the means of the Internet site https://dinosaur-universe.com.

The automatic recording systems of Woocommerce will be considered as proof of the nature and content of the order. Dinosaur Universe. confirms the acceptance of the order to the customer at the e-mail address that the latter has provided.

The sale will be considered concluded as of the validation by Dinosaur Universe. of the payment of the order. This means from the date of validation of the payment for orders paid online by credit card. In any case, Dinosaur Universe. reserves the right to refuse or cancel any order from a customer for whom there would be a suspicion of fraud or with whom there would be a dispute regarding the payment of a previous order.

When our offers and their prices are visible on the site, they are valid. The availability indicated at the time of the consultation of the site by the customer remains dependent on the state of the stock at Dinosaur Universe and especially at the suppliers of course.

To realize the sales catalog of Dinosaur Universe, we work with databases. These are enriched with information provided by our suppliers. This database contains more than a hundred articles and not all of them are stored in our warehouse. This means that the offer of Dinosaur Universe is then conditioned to the availability of the articles at the suppliers.

In the case of a definitive rupture of an article at our suppliers, the suppression of this article of our offer of sale is envisaged. A new order within a certain period of time remains possible in other cases.

In case of unavailability of an article that has been ordered, an e-mail is sent to inform the customer about the article(s) concerned.

When placing the order a link to the delivery time will be displayed. There will also be an acknowledgement of order that will be sent by email to communicate an indicative delivery time to customers.

This time is calculated based on the availability of the item, the delivery time and the mode of transport selected by the customer.

Whether it is at the time of the order or 24 hours after, that is to say before the expedition of the order, the customer can cancel his order.

Special features:

Pre-order items

On Dinosaur Universe, articles to be published are offered on https://dinosaur-universe.com as pre-orders. This means that it is possible to reserve one or more articles. This reservation must correspond to a date. This release date will be announced by Dinosaur Universe when the reservation phase opens. The opening date of reservations can be changed at any time by Dinosaur Universe. Dinosaur Universe is solely responsible for the marketing of these pre-order items.

Dinosaur Universe will endeavor to ship the items to the customers who have made their reservation up to the stock provided by the supplier for the day of release as soon as the date of final release.

The prices indicated on Dinosaur Universe are in Dollars ($) and are considered net, excluding shipping costs. These prices include the price of the products, the cost of processing, the cost of handling and packaging. These prices are subject to change at any time without notice.

The items will be invoiced on the basis of the price that was in effect at the time the order was placed. All orders will therefore be invoiced in Dollars ($) and payable in Dollars ($). If there are customs fees or local taxes, these fees remain the responsibility of the recipient.

The shipping costs correspond to the cost of delivery. These costs also include a participation to the preparation and postage costs. Grouping all the items on a single order allows you to pay only once the shipping costs. However, customs fees or local taxes may apply to several different items in the same order. This can be explained by the fact that even if the delivery fees are paid in one go, the delivery can be done in several parts for different items of the same order. This is due to the fact that some items leave from different warehouses.

It should also be noted that it is not possible to combine two or more separate orders into one order. Therefore, shipping costs will be charged for each order even if these orders were placed by the same person on the same date with the same delivery address.

The payment method offers a maximum of security guarantees. To pay, it is necessary to use a bank card or a private card that it is a Visa card, a Eurocard or a Mastercard directly on the site in the form of payment proposed at the time of the process of order (seizure made safe by encoding SSL).

In this form, you will be asked to enter the type of credit card, the number of this card without any space between the numbers, the validity date and finally the control number which is located on the back of your card. No banking information is transmitted via Dinosaur Universe as explained here in the privacy policy https://dinosaur-universe.com/privacy-policy

Consequently, the payment by bank card is perfectly secure and your order is recorded and validated as soon as the payment is accepted electrically by your bank.

It is possible to deliver at home as well as in a relay point. The time of preparation of the parcel to which is added the time of routing is included in the delivery time. Dinosaur Universe delivers worldwide. But it is possible that some items cannot be delivered everywhere. Contact Dinosaur Universe by email at contact@dinosaur-universe.com in case of doubt. An email explaining the different steps of the order follow-up will be sent.

The delivery time can be up to 20 days due to the current situation. This time is counted from the receipt of the email confirming the shipment of the order. This delivery time does not always include the preparation time for some items. The delivery time that will be announced by the delivery service does not commit Dinosaur Universe if this time is exceeded. However, the customer service team will do its best to satisfy the customers of Dinosaur Universe.


The articles supplied by https://dinosaur-universe.com are new and guaranteed in conformity and without defect. These articles are identical to the articles of the traditional trade. They come from the whole of the publishers and suppliers who are referred.

In the event that an article is defective or not in conformity, you have 14 working days to make a request for an exchange or a refund as from the reception of the articles at your place. If the fourteen (14) day period expires on a Saturday or Sunday or a holiday, the possibility of exchange or refund will be extended until the next business day.

To benefit from this, you must return the new or unused items in their original packaging, in their entirety, intact, accompanied by any accessories, instructions and documentation, i.e. imperatively in its original cellophane packaging and with the corresponding invoice.

Before proceeding with this return, it is preferable to send proof of the defect(s) via photos to the email address contact@dinosaur-universe.com .

When exercising the right of withdrawal, Dinosaur Universe is obliged to reimburse the amount(s) paid by the customer without any costs except for the return shipping costs. These expenses of returns are the responsibility of the customer and will be almost systematically abroad. This will result in a certain cost of return that we wish to emphasize. The refund in question will be due within a maximum of 14 working days from the date of receipt of the package or packages that have been returned.

You will be responsible for the return shipping costs.

First of all, no COD shipment will be accepted for any reason whatsoever. Secondly, as stated in the returns and refunds policy, if you have not yet received your refund, please check your bank account again first.

Next, contact your credit card issuer, as there may be a delay before your refund is officially posted. Next, contact your bank. There is often a processing time required before a refund is posted.

If after completing all of these steps you have not received your refund, please contact us at contact@dinosaur-universe.com. We will make sure it is in our system. Again, we are sorry to ask for these steps but we want to provide maximum attention to your requests. And we lose time when the request is not preceded by certain verification steps. We obviously wish to allocate this time to the maximum attention provided to the requests we receive.

The transfer of property of the products to the benefit of the purchaser, will be carried out only after complete payment of the price by this last, and this whatever the date of delivery of the aforementioned products. On the other hand, the transfer of the risks of loss and deterioration of the products will be carried out only after delivery and reception of the said products by the purchaser.

Dinosaur Universe is the producer and owner of all or part of the databases that make up this site. By accessing this site, the customer acknowledges that the data comprising it is legally protected, and agrees not to extract, reuse, store, reproduce, represent or retain, directly or indirectly, on any type of medium, by any means and in any form whatsoever, all or part qualitatively or quantitatively substantial, of the content of the databases appearing on the site to which he/she has access.

The descriptions of the products present in the databases of https://dinosaur-universe.com have been entered according to the information provided by the publishers. Dinosaur Universe is not responsible for the content of the works and cannot be held liable to the buyer. Dinosaur Universe cannot be held responsible in case of force majeure (strike, flood, fire…).

The products offered are in accordance with the law in force. Dinosaur Universe declines any responsibility if the delivered article does not respect the legislation of the country of delivery (censorship, prohibition of a title or an author…). Dinosaur Universe is not responsible for the content of sites to which hypertext links may be sent from its own site.

The present general conditions of sale as well as the price lists are expressly approved and accepted by the purchaser, who declares and recognizes to have a perfect knowledge of them, and gives up, of this fact, to prevail itself of any contradictory document and, in particular, its own general conditions of purchase, the act of purchase implying acceptance of the present general conditions of sale.

The present conditions can be modified at any time without notice by Dinosaur Universe.